Invoice w/CC Fee - Option to highlight or change the color of the CC Surcharge on an invoice
complete
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Bob Fitzgerald
Partners want to be able to color or format the surcharge wording and font on the invoice pdf, ex a partner wants it in red. The reason is if the client pays an invoice that has a surcharge on it with a check or ACH and pay the full amount, the distributor then has to create a credit or issue a refund.
Jessica Lavoy
marked this post as
complete
Update alert: Your feedback has officially landed in Syncore! Thank you for continuing to share your feedback.
Jessica Lavoy
Merged in a post:
Add details to invoice to clarify pay by cc total and pay by check/ach/cash total
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Tony Beimesch
Charging fees for a credit card is fantastic, but detail needs to be added to the invoice to clarify the total. Clients are paying cc total on checks and ach.
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Shannon Wetzel
OR, list the cc fee amount to show the detail and give the customer a clear choice in their payment method.
Jessica Lavoy
marked this post as
in progress
Thank you for your feedback! Our team is actively working on this, and we’ll post an update here as soon as the improvement becomes available.
Jessica Lavoy
marked this post as
under review
Thank you for your feedback! We are reviewing the Invoice PDF. Further updates will be posted here.
Jessica Lavoy
Merged in a post:
Ability to customize invoice in regards to the CC Surcharge Fee
S
Sanel Zulic
P
Pamela Bickett
Change how the toital with credit card fees is shown on the invoice, too many customers just look at the bottom line total and overpay.
Jessica Lavoy
Merged in a post:
Credit Card Fee Verbiage Change
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Tara Duke